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Operations Manager

Metabase needs an operations manager. You’ll be responsible for keeping things orgranized.

Your responsibilities will be broad and really only limited by your ability to take them on. Some examples:

Human Resources

  • Onboard new employees
  • Troubleshoot any issues
  • Deal with compliance for our employees who are based in the US and internationally
  • Keep track of contracts

Sales Ops

  • Send out contracts for signatures
  • Keep tabs on invoices, contracts out for signature and any other loose ends
  • Negotiate as needed
  • Troubleshoot issues as they arise and where possible create a system that prevents them from recurring

Recruiting Ops

  • Keep our ATS organized
  • Recruiting scheduling as needed
  • Help candidates through the process as needed

Finance

  • Coordinate with our accountant
  • Generate reports as needed

About You

  • You are scarily organized.
  • You are detail oriented and an excellent communicator.
  • You have the confidence to make decisions quickly and the humility to reverse them as new information comes in.
  • You are organized…. seriously.
  • You like systems and automating work away.

You will also have the following:

  • 2-3+ years of relevant account management, sales, and/or operational experience
  • Proven ability to work across many departments to solve problems and achieve results
  • Demonstrated success building and maintaining business/customer relationships
  • Analytical skills to make and support business decisions (i.e., you are comfortable with spreadsheets)
  • Comfort working in an unstructured and entrepreneurial environment