Troubleshooting connection timeouts

If your queries are hanging or timing out, the problem could be coming from your:

• Database connection
• Load balancer
• Reverse proxy server (e.g., Nginx)
• Jetty
• Cloud service

Resources for common deployments

Fixes for timeout problems will depend on your specific setup. These resources may help:

• Jetty connectors
• EC2 Troubleshooting
• Elastic Load Balancing Connection Timeout Management
• App Engine: Dealing with DeadlineExceededErrors

Are you still stuck?

If you can’t solve your problem using the troubleshooting guides:

• Search or ask the Metabase community.
• Search for known bugs or limitations.